Frequently Asked Questions
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I Ordered my Go Bella & it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. During different times of the year product demand is greater than others, so we always state 3-6 weeks. However, we always do our best to get your order shipped out ASAP.
I placed an incorrect order. How can I change this?
Please contact our customer service department and they will be happy to assist you. Call 888-314-9114 or email sparkinnovators@customerstatus.com. Please have your information ready so they can find your order (phone number, e-mail address, last name, & zip code) Please note orders take approx. 24 hours to be processed so your order may not be in the system until at least 24 hours after you've placed it.
I ordered Go Bella but have not been charged yet. When should I expect to be charged?
Your card will be charged when your order is shipped.
How Does Go Bella work?
Go Bella is a cordless rechargeable mirror with built in beauty ring light, for perfect styling in any position and any light. There are 3 light settings so you can choose the best light for your environment - Warm White Light, Cool White Light, and Standard White Light.
How Do I Charge My Go Bella?
Plug your Go Bella Charing base into any outlet and insert Go Bella into the stand – the indicator light on your Go Bella will turn blue when fully charged!
What are the 3 light options I have with my Go Bella?
There are 3 light settings so you can choose the best light for your environment - Warm White Light, Cool White Light, and Standard White Light.
What are the magnification levels of my Go Bella?
Go Bella has two sides with two different magnification levels to accommodate all your needs! Flip to the 1X magnification side for everyday viewing -applying lipstick and styling your hair!
Then flip it over for 3X the magnification to get up close and personal - Ideal for tweezing eyebrows and doing eye makeup!
TIP:
Take it on the go for a quick touch up, anywhere!
